Privacy Policy

What we collect

• Contact information you provide (name, email, phone) when requesting a quote or contacting us.
• Files you upload (e.g. images, STL/STEP) to evaluate a quote request.
• Basic technical information needed to operate the site (e.g. security logs). We do not intentionally collect sensitive personal information.

How we use your information

• To respond to inquiries and quote requests.
• To communicate about production, delivery, and support.
• To improve our services and website.
• To comply with legal obligations (accounting, tax, etc.).

Sharing

We do not sell your personal data. We may share information with service providers only when necessary to operate the service (for example email delivery or payment providers), and only to the extent required.

Storage and retention

We keep quote/order communication and files as long as needed to provide service and maintain records. If you want data removed, you can request deletion unless we are required to keep it for legal reasons.

Your rights

You can request access, correction, or deletion of your information. Contact us and we will respond within a reasonable timeframe.

Contact

Questions about privacy? Email kontakt@arteq.no.

Last updated: 2026-01-29